Privacy Policy

'Privacy Policy' is a declaration of www.delucca.com.tr as a company how, when, for how long and for what purposes any personal information shared by www.delucca.com.tr users are used or stored with their consent.

Statement 1

The website www.delucca.com.tr uses the personal information transmitted electronically to it by its users, only in the cases specified in the laws in the ‘Membership Agreement’ with its members, within the specified purposes and scopes.

Statement 2

This information collected electronically; are used only within www.delucca.com.tr in order to carry out special promotional activities for your profile.

Statement 3

The site keeps the IP log records of the users within the periods specified in the laws, in order to identify the problems that may occur in the website and to solve the technical problems, illegal shopping and/or other problems that may occur.

Statement 4

Some personal information (such as name-surname, address, company information, telephone, ID number, gender or e-mail addresses) is recorded in the databases of the website, about themselves, by filling out various forms and voting in the website.

Statement 5

Within the purposes and scope determined by the Membership Agreement, it may inform users about its newly released products and discounts through electronic communication tools for advertising and/or marketing purposes if the user gives his/her consent.

Statement 6

In the special cases stated below, apart from the provisions of this privacy statement and the Membership Agreement concluded with the member, the information of the users may be disclosed to third parties in the following cases:

Statement 6– a)

In case of there is a rule to be followed within the legislations such as the Constitution, Law, Decree-Law, Regulation, Bylaw, Communiqué, etc.,

Statement 6– b)

In case of a request for information about users in the event of a duly conducted investigation or prosecution by the authorized administrative body and/or judicial authorities.

 Statement 7

Except for the obligatory exceptions mentioned above, it undertakes to keep the personal or company information of its customers strictly private and confidential, to consider it a confidentiality obligation, and to take all necessary measures and show due diligence to ensure and maintain confidentiality.

Statement 8

Your delicate personal information, such as your card information requested in credit card payments entered during payment transactions, is automatically transferred to the relevant unit of the relevant bank by our SSL certificated server, which performs secure transactions, and is never shared with any of our employees or 3rd parties, and this information is not stored.

Statement 9

All kinds of company or user information provided by the user for the purpose of becoming a member of the site is used to communicate with that customer and provide your delivery information to business partners for the delivery of the product. In addition, if the approval is obtained in accordance with the Law on the Regulation of Electronic Commerce, commercial electronic message group companies and/or business partners can use it for promotional and marketing purposes, to inform you of new products, for advertising and marketing purposes.

Statement 10

In order to provide faster and more effective results on the site, 'cookies' are used for the purpose of 'session identification', to recognize customers when switching between pages, to avoid the need for re-registration at each page transition and to access the information you provided during registration. Cookies are not permanent when you leave our pages, just are kept on the interface instantly. This application does not keep or save data about you and the devices you use in any way. By changing your cookies settings, you may not accept 'cookies'. However, in this case, it may not be possible to use all interactive features on the site.

LAW ON THE PROTECTION OF PERSONAL DATA

Statement 1 – General Information

As www.delucca.com.tr, in accordance with the Law on the Protection of Personal Data No. 6698 ('PDPL'), with this 'Information' article prepared as Data Controller, within the framework of the statements titled as ‘Data Controller's Obligation to Clarify’ and ‘Rights of the Person Concerned’, it is organized to provide you information about the purpose for which your personal data will be processed, to whom and for what purpose your processed personal data can be transferred, the method and legal reason for the collection of your personal data, and your other rights listed in Article 11 of the PDPL.

Statement 2 - Purposes of Processing Your Personal Data

Your personal data is collected and processed due to both the Law No. 6563 on the Regulation of Electronic Commerce, the Law No. 6502 on the Protection of the Consumer and their secondary legislation, regulations and the contracts we have concluded by our company, establishing and operating electronic commerce portals and trading all kinds of goods and services through these and operates in the fields specified in detail in the Company's Articles of Association. Your personal data will be used to provide services related to our Company's fields of activity and to increase the quality of these services, to carry out sales, marketing and other activities of our Company, to comply with information storage, reporting and informing obligations with suppliers and third-party service providers. In addition, your personal data may also be used within the scope of studies such as Customer Relationship Management applications to be made for sales and marketing activities, as well as increasing the quality of service we provide to you.

Statement 3 - Detailed Information on Personal Data

The information, electronically transmitted by the members with ‘Membership Agreement’, can be used in the cases specified in the laws, within the laws, specified purposes and scopes. This information collected, campaign works, is used to carry out special promotional activities for your profile. The site keeps the IP log records of the users within the periods specified in the laws, when necessary, in order to identify the problems that may occur within the website and to solve the technical problems, illegal shopping and/or other problems that may occur immediately. Some personal information (such as name-surname, address, company information, telephone, ID number, gender or e-mail addresses) is recorded in the databases of the website, about themselves, by filling out various forms and voting in the website. Within the scope and purposes determined by the Membership Agreement, it can inform the users about the new products and discounts via electronic communication means for advertising and/or marketing purposes, if the user approves. Your personal information, such as your card information requested in credit card payments entered during payment transactions, is automatically transferred to the relevant unit of the relevant bank by our SSL certificated server, which performs secure transactions. This information is not stored and except for legal processes, it is never shared with any of our employees or 3rd parties. All kinds of information given by the user, for the purpose of being a member of the site, are used to communicate with that customer and to give your delivery information to business partners for the delivery of the product. Apart from this, commercial electronic message group companies and/or business partners can use it for promotional and marketing purposes, to inform you about new products, for advertising and marketing purposes, if approval has been obtained in accordance with the Law on the Regulation of Electronic Commerce. In order to provide faster and more effective results on the site, 'cookies' are used for the purpose of 'session identification', to recognize customers when switching between pages, to avoid the need for re-registration at each page transition and to access the information you provided during registration. Cookies are not permanent when you leave our pages, just are kept on the interface instantly. This application does not keep or save data about you and the devices you use in any way. By changing your cookies settings, you may not accept 'cookies'. However, in this case, it may not be possible to use all interactive features on the site. Your personal data will not be used for purposes other than those specified in this information text without your express consent, and will not be shared or transferred to third parties except for legal obligations and official institutions/organizations. Your personal data in question consists of the elements necessary for the contract concluded between the parties. Apart from this, all the data to be requested shall be subject to the express consent of the customers, or to the legislation we are subject to, PDPL. In other cases stipulated in 5/f.2, in order to provide value-added services, opportunities and opportunities to our customers and to increase service quality; Our company's partners and www.delucca.com.tr company and/or our affiliates in the country or abroad, which will be included in the group companies in the future, and our direct or indirect affiliates and joint ventures, or public institutions or organizations that are authorized to request these data as required by a legal obligation, and with the institutions, suppliers, authorized dealers/ franchises/business partners that we have contracted with due to our activities, provided that adequate precautions are taken.

Statement 4 - Method of Personal Data Collection

Your personal data can be collected verbally, in writing or electronically through channels such as our Company, Partners, affiliates, dealers, suppliers, solution partners with whom we cooperate or have a contractual relationship, in accordance with the applicable legislation.

Statement 5 - Keeping Your Personal Data Accurate and Up-to-Date

Those who share their personal data with our company know that the accuracy and keeping of this information in an up-to-date manner is important both in terms of the rights they have over their personal data within the meaning of the Law on the Protection of Personal Data No. 6698 and other relevant legislation, and that they will be entirely responsible for providing false information, accepted and declared. You can make changes and/or updates regarding the personal data you have shared from your membership account.

Statement 6 - Personal Data Retention Period

In accordance with the Law No. 6563 on the Regulation of Electronic Commerce; Records regarding the withdrawal of approval will be kept for 1 year from this date, and any other record regarding the content of the commercial electronic message and the post will be kept for 3 years to be submitted to the Ministry when necessary. After the time has passed, your personal data will be deleted, destroyed or anonymized by us or upon your request. In addition, the traffic data we process in accordance with the Law No. 5651 on Regulating Broadcasts on the Internet and Combating Crimes Committed Through These Broadcasts are stored for 2 years and anonymized after the period expires.

Statement 7 - Deletion, Destruction or Anonymization of Your Personal Data

Your personal data, processed for the purposes specified in this Information text, will be deleted, destroyed or anonymized and continued to be used by us when the purpose that requires processing according to KVKK art. 7/f.1 disappears and the periods determined by the Laws expire.

Statement 8 - Measures Regarding the Protection of Personal Data

Protection of personal data is an important issue for our company. Our company takes the necessary measures to protect personal data against unauthorized access or loss, misuse, disclosure, alteration or destruction of this information. Our company undertakes to keep your personal data confidential, to take all necessary technical and administrative measures and to show due diligence for ensuring confidentiality and security. If personal data is damaged as a result of attacks on the website and the system, or if it is in the hands of third parties, ever after our company has taken the necessary information security measures, our company will immediately notify you and the Personal Data Protection Board.

Statement 9 – Other Rights Enumerated in Article 11 of the KVKK

By applying to our company, you have right to; a) learn whether it has been processed, b) request information if it has been processed, c) learn the purpose of the processing and whether it is used in accordance with its purpose, ç) know the third parties to whom it has been transferred in the country /abroad, d) request correction if it is incomplete / wrongly processed, e) To request deletion/ destruction within the framework of the conditions stipulated in Article 7 of the Law (PDPL), f) request notification of the transactions made in accordance with subparagraphs (ç) and (d) above, to the third parties to which it has been transferred, g) object to the emergence of a result against you because it is analyzed exclusively by automatic systems , ğ) request compensation for damage if you have suffered damage due to illegal processing.

You can always contact us by sending an e-mail to bilgi@delucca.com.tr in order to use your rights set forth in Article 11 Law No. 6698. www.delucca.com.tr